Privacy Policy

Effective Date: March 5, 2026

Elite Medical Spa, also referred to as Elite Med Spa, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

This Privacy Policy applies to the website https://elitemedspa.ca and any services offered by Elite Medical Spa.

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Information We Collect

We may collect the following types of information when you interact with our website or services.

Personal Information

This may include:

Name

Email address

Phone number

Date of birth

Address

Appointment details

Information you provide through contact forms

Medical and Consultation Information

If you contact us regarding treatments or consultations, we may collect relevant information such as health history, allergies, medications, treatment interests, and consultation notes provided voluntarily by you.

Appointment and Payment Information

When booking appointments or services we may collect scheduling information and payment transaction data through secure third-party payment providers. Elite Medical Spa does not store full credit card numbers on its servers.

Website Usage Information

We may collect technical information such as browser type, device information, IP address, and pages visited in order to improve website functionality and user experience.

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How We Use Your Information

We use the information we collect to:

Provide and manage appointments

Respond to inquiries and consultation requests

Send appointment confirmations and reminders

Provide customer support

Improve our services and website

Send updates about services, promotions, or special offers when you consent to receive them

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SMS Communications

If you provide your phone number and consent to receive text messages, Elite Medical Spa may send you SMS communications including:

Appointment reminders

Booking confirmations

Consultation follow-ups

Service updates

Promotional offers and discounts

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply according to your mobile carrier and service plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a confirmation message and you will no longer receive SMS messages from us.

For assistance you may reply HELP or contact us using the contact information listed below.

Consent to Receive SMS

By submitting your phone number through our website forms and checking the consent checkbox, you agree to receive SMS communications from Elite Medical Spa as described above.

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Information Sharing

Elite Medical Spa does not sell, rent, or trade your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services such as customer service, appointment scheduling, or technical website support is permitted. These service providers are required to maintain the confidentiality and security of your information.

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

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Data Security

Elite Medical Spa implements reasonable administrative, technical, and physical safeguards to protect the information we collect. While no system can guarantee absolute security, we take appropriate measures to protect personal data.

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Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve website functionality.

You may adjust your browser settings to decline cookies if you prefer.

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Your Privacy Rights

You may request to access, update, or delete your personal information by contacting us directly.

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Third-Party Links

Our website may contain links to third-party websites. Elite Medical Spa is not responsible for the privacy practices or content of external websites.

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Contact Information

If you have any questions about this Privacy Policy or our data practices you may contact us at:

Elite Medical Spa

Website: https://elitemedspa.ca

Email: frontdesk@elitemedspa.ca

Phone: (905) 339-1717

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SMS Terms and Conditions

Last Updated: March 5, 2026

By providing your phone number and consenting to receive text messages from Elite Medical Spa, you agree to the following SMS Terms and Conditions.

SMS Messaging Service

Elite Medical Spa may send SMS messages related to:

Appointment reminders

Appointment confirmations

Consultation follow-ups

Service updates

Promotions and special offers

Message frequency may vary.

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Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

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Opt Out

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message received from Elite Medical Spa.

After sending STOP you will receive a confirmation message and you will no longer receive SMS communications unless you opt in again.

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Help

If you need assistance you may reply HELP to any message or contact us directly.

Email: frontdesk@elitemedspa.ca

Phone: (905) 339-1717

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Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier.

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Privacy

Your information will be handled in accordance with our Privacy Policy.

Please review the Privacy Policy above to learn more about how we collect, use, and protect your information.

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Elite Medical Spa

frontdesk@elitemedspa.ca

(905) 339-1717

https://elitemedspa.ca